Our Team

Madison Cortez, Patient Care Specialist

I was born and raised in Bridgeport, TX, and earned my Bachelor of Science in Psychology from Texas A&M University. My background includes client support and administrative roles in healthcare and research, which taught me the value of strong communication, empathy, and organization.

What makes this journey especially meaningful is that I was once a patient here myself. The exceptional care and encouragement I received inspired me to become part of the team, and I’m incredibly grateful to now contribute to the same healing environment that helped me.

With a foundation in Psychology and a deep-rooted passion for helping others, I strive to ensure each patient feels welcomed, supported, and informed from the moment they walk through our doors. Whether it’s guiding them through scheduling, clarifying treatment plans, or navigating insurance questions, I’m here to make their experience as smooth and stress-free as possible.

Core Values: Compassion – because kindness matters. Honesty – because trust is everything. Courage – because challenges help us grow.

Favorite Quote: “I’ll rise up, I’ll rise unafraid. I’ll rise and I’ll do it a thousand times again.” – Andra Day

Fun Facts: I love traveling, reading, music, painting, coffee, and plants! I also have a sweet, sassy dog named Mia.

Employee Testimonial

What I love most about working at Foundation Therapy is the environment and the incredible people who make it so special. From day one, I’ve been surrounded by coworkers who truly care—not just about doing their jobs well, but about making a real difference in the lives of our patients. Their compassion and dedication are inspiring. And our patients? They’re amazing. Every day brings meaningful interactions that make my work fulfilling. Being part of a supportive and purpose-driven team is something I value deeply, and I’m grateful for the opportunity to be here.

– Madison C.